Additional Resources
Resources, HCA, Service Agreement, When to Use a Collection Agency, Highland Collection Agency

Service Agreement

Please complete the service agreement form before placing accounts for collection.

When to Use a Collection Agency

There is no set timetable when to place an account for collection. As a general rule, our customers reach out when they have exhausted all efforts and are  unable to collect payment from the customer.

Difference between Highland Collection Agency and Diversified Credit Services

Determining the difference between using a collection agency versus outsourcing your accounts receivable department.

Frequently Asked Questions

General questions related to using a collection agency. Please call us at 888.893.8988 for additional information.


Once you have started to work with us, the rate assigned remains the same with each future placement. We keep it simple!